Having trouble logging in or registering? Read the instructions below, and if that doesn’t help, you can always email Leo & his Help Monks at firstname.lastname@example.org.
1. Help Monk, how do I register?
A: You should find the “7-Day Trial” button on the home page.
2. I can’t log in!
A: There’s a login menu at the top of the Sea Change website — try clicking that and then logging in. When you’re logged in, try going to the Members home page.
If the login box isn’t coming up for you, this is probably a browser cache issue. Please try clearing both the cache and the cookies in your browser (instructions for Google Chrome).
If that doesn’t work, get in touch … we’ll do our best to figure out the problem.
3. How do I cancel my subscription?
A: You can cancel anytime on you your account page.
4. Where do I find the bonuses?
A: Go to your account page and hit the Downloads tab.
6. How do I change my credit card information, my email or change my password?
A: Go to your account page. There’s a link to change your credit card info, and fields to update your email or password.
7: I didn’t receive the confirmation email, now what?
A: If you were able to register but never received the confirmation email, please check your Promotions, Bulk and/or Spam folders. The confirmation email should be titled “Confirm Your Membership”.
8: When I try to reset my password, the email box just turns red and nothing happens!
A: It seems you’re using the wrong email — you probably signed up with a different email. Please try an alternate email you might have signed up with, but if you can’t figure it out, please contact us with your info (first & last name).